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Privacy Policy

Atlas Key (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data with the highest level of discretion, confidentiality, and care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage our luxury travel concierge services.

By using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Atlas Key is a premier luxury travel concierge service, offering bespoke journeys, curated Luxe Itineraries, and end-to-end travel management for discerning global travellers. We operate internationally and are based in the United Kingdom.

2. Information We Collect

We may collect and process the following categories of personal data:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Date of birth

  • Passport and visa details

  • Travel preferences and budget

  • Emergency contact information

Payment and Transaction Information

  • Payment confirmations

  • Billing and invoicing details

  • Bank transfer information (where required)

Technical and Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Cookies and analytics data

  • Website usage patterns

3. How We Use Your Information

Your information is used to:

  • Design and deliver bespoke and pre-designed travel experiences

  • Secure bookings for flights, accommodation, and experiences

  • Facilitate visa support and related documentation

  • Communicate with you before, during, and after your journey

  • Provide concierge-level support throughout your trip

  • Improve our website, services, and overall client experience

  • Send relevant updates, offers, or communications (only where you have opted in)

4. Sharing Your Information

We share your personal data only where necessary to deliver your travel experience, including with:

  • Airlines and accommodation providers

  • Visa and immigration partners

  • Travel insurance providers

  • Local guides, chauffeurs, and experience providers

All partners are carefully selected and required to handle your data securely and in accordance with applicable data protection laws.

Atlas Key does not sell, rent, or trade your personal data under any circumstances.

5. Data Storage and Security

Your data is stored securely, and we implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and support legitimate business operations.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request erasure of your data in certain circumstances

  • Object to or restrict the processing of your data

  • Withdraw consent at any time where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact:
concierge@atlaskey.com

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